1. Shipping Areas
Vinyl Flooring Wholesale provides shipping services to:
- Contiguous United States (48 states)
- Shipping is not available to:
- Alaska
- Hawaii
- Territories
- International destinations
2. Shipping Methods
Sample and Product Shipping
There are two shipping methods.
Sample
- Maximum of 5 samples per order
Product
- Minimum of 6 cartons per order
- Costs are estimated by a state's distance from our warehouse
3. Shipping Considerations for Vinyl Flooring
- All vinyl flooring is shipped on pallets
- Products are professionally packaged to prevent damage during transit
- Customers should inspect packages immediately upon delivery
- Report any shipping damage within 48 hours of receipt
4. Order Processing
- Orders are processed within 1-2 business days
- Processing time may increase during peak seasons
- You will receive a confirmation email with tracking information
- Tracking updates available through our website
5. Delivery Expectations
What to Expect on Delivery Day
- Driver will contact you 30 minutes before arrival
- Delivery requires an adult (18+) to be present
- Signature may be required
- Delivery team will place pallets in an accessible location
6. Special Delivery Notes
- Flooring should be allowed to acclimate to room temperature for 48 hours before installation
- Keep products in original packaging until ready to install
- Store in a climate-controlled environment
8. Shipping Costs and Calculations
Shipping costs are calculated based on:
- Total order quantity
- Shipping destination
9. Cancellations and Changes
- Orders can be modified or canceled within 2 hours of placement
- After 2 hours, modifications may incur additional fees
- Contact customer service immediately for changes
10. Contact Information
For shipping inquiries:
11. Disclaimers
- Shipping times are estimates and not guaranteed
- Vinyl Flooring Wholesale is not responsible for delays caused by shipping carriers
- Additional fees may apply for special handling or delivery challenges
